The problem

Despite repeated training and management monitoring of regions, and having trialled different multi-national Hygiene product suppliers, the client was finding restaurant hygiene standards slipping nationwide.

The solution

Reza Hygiene offered the client a new level of unique support with an in-house, fully trained audit team performing monthly hygiene audits on all customer premises throughout the Kingdom. Utilising iPad’s and a custom-built cloud based audit system, we were able to check hygiene standards in all areas, ensure that all hygiene equipment were working, and ensure staffs were trained on-site.

The monthly visits included:

• Hygiene standard audit of departments.
• Stock level checks.
• Staff training on cleaning issues (All our auditors are a minimum of Level 3 Hygiene management trained, CEIH).
• Advice on cleaning.
• Chemical dosing system checks and repairs.
• Pest control checks (Fly killers only).
• CEIH Level 1 Food Safety training/HACCP to staff if needed.
• Online database of all audits accessible to all managers (audits were also emailed immediately after they were conducted).

The Result

Within a few months of implementation of monthly audits for all sites the customer was able to see a marked improvement in hygiene standards and staff knowledge. Audit scores improved from 60% average to over 90% in this time.